The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Legal Notice

• All notices from NRG USA to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to NRG USA shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 
  
  PO Box 1585
  Coupeville, WA 98239
  Delivery shall be deemed to have been made by You to NRG USA five (5) days after the date sent.




• Copyright

• All content appearing on this Web site is the property of: 
  
  NRG USA
  PO Box 1585
  Coupeville, WA 98239
  
  Copyright © 2008-2011 NRG USA. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2011 NRG USA. All rights reserved.




• Use Of Site

• This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. NRG USA and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if NRG USA believes that customer conduct violates applicable law or is harmful to the interests of NRG USA and its subsidiaries.




• Privacy Policy

• NRG USA use of personal information that you may submit to NRG USA through this Web site is governed by the NRG USA Privacy Policy.

  We'll never send ya' spam. I don't like it. You don't like it. Nobody likes it.
  And, we'll never rent or sell your personal information.  Period.
  

  • Personal information that we may collect

    We will collect personal information online, including names, phone, postal and e-mail addresses, shipping and billing information, and complaint information. We may also collect business information for businesses wishing to make a purchase with us.

  • How we use your personal information

    Unless you otherwise consent, we will use your personal information for the sole purpose for which it was provided. These purposes include order placements, e-mail responses, bill processing, and shipping. We will also use provided information to provide you with notices as of your purchase, and record-keeping for industry and marketplace practices.

  • How your information may be shared

    We do not share, rent or sell your information with any other comapny.

  • Tracking Cookies

    Our site is not set up to track or collect personal information not entered by our customers. Our site is, however, set to generate certain kinds of non-identifying data. We use such data to keep record of visitors to our site and so forth. This information is used for internal purposes to help us provide a better shopping experience for you. We also utilize cookies to make site navigation easier, as well as to store items in your cart you wish to purchase at a later time. Our cookies do not generate personal data, do not read personal data and are not tied to anything that could be used to identify you. No personal information is collected.




• Shipping & Delivery

• At this time, NRG USA ships merchandise to locations within the United States including Alaska, and Hawaii. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  Please allow 1-2 weeks for delivery for items in stock,back ordered items will take longer.




• Sales Tax

• NRG USA charges WA sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.




• Warranties

• The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. NRG USA makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. NRG USASPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL NRG USA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
  
  -- OR Depending on State -- 
  
  The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by NRG USA. 
  
  The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. NRG USA is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. 
  
  The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not NRG USA. 
  
  The inclusion of material on this server does not imply any endorsement by NRG USA, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. 
  
  A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although NRG USA tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.




• Return Policy

• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). NRG USA reserves the right to change its payment procedures at any time without prior notice to you.  NRG Dog Products accepts returns of product if we are contacted within 48 hours of receipt of the shipment.  A return authorization code is required to return shipments to NRG Dog Products.  Returned shipments without authorization with be destroyed and no credit given.  Opened food products are not returnable.




• Miscellaneous

• VOID WHERE PROHIBITED:
  Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. NRG USA and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 
  
  GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of NRG USA shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 
  
  MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and NRG USA with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and NRG USA with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by NRG USA. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.